Privacy Policy

1. Scope and Consent

By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and provide explicit consent for the collection, use, storage, and disclosure of your personal data in accordance with this policy.

2. Information We Collect

• Personal Information
  We collect personally identifiable information you voluntarily provide, including but not limited to:
  • Full Name
  • Email Address
  • Contact Number
  • Date of Birth
  • Nationality
  • Residential Address
  • Passport Number or Government-issued ID
  • Education history and academic records
  • Payment or billing information
  • Application data for universities or courses
• Non-Personal Information
  • Browser type and version
  • IP address and geolocation
  • Device identifiers
  • Session statistics (clickstream data, time spent, bounce rate)
  • Cookies and tracking data (explained below)

3. How We Collect Information

• Direct input by users on our forms or portal
• Automated technologies like cookies, web beacons, and third-party tracking
• Communication with our support or application services
• Partnered agents and institutions submitting information on your behalf

4. Purpose of Data Collection

• To facilitate applications to universities and institutions abroad
• To verify identity and academic credentials
• To offer customized recommendations and services
• To process transactions, invoices, and refunds
• To send notifications, confirmations, reminders, and marketing materials
• To improve and personalize our services using analytics
• To comply with legal obligations and cooperate with law enforcement

5. Legal Basis for Processing (GDPR Compliance)

Where the GDPR applies, we process your personal data based on:

• Your consent (Article 6(1)(a))
• Performance of a contract (Article 6(1)(b))
• Legal obligations (Article 6(1)(c))
• Legitimate interest (Article 6(1)(f)), such as fraud prevention, service improvement

6. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Partner universities and educational institutions
• Visa processing partners and immigration consultants
• Government or regulatory authorities (if legally required)
• Cloud service providers, CRM, and email marketing platforms
• Payment gateway providers for processing transactions
• Legal advisors, auditors, or service professionals

All such third parties are contractually bound to process data securely and only for specified purposes.

7. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside your jurisdiction. We ensure such transfers are compliant with applicable data protection laws and protected through adequate safeguards, such as Standard Contractual Clauses (SCCs) or similar.

8. Data Retention

• If required for the purposes outlined above
• As long as required to comply with applicable legal, tax, or regulatory obligations
• For up to 7 years after your last interaction with us, unless you request earlier deletion (subject to legal constraints)

9. Data Security

We adopt physical, technical, and organizational measures to protect your data against:

• Unauthorized access
• Accidental loss or destruction
• Misuse, alteration, or disclosure

These include firewalls, encryption, secure servers, and access controls. However, no online platform can guarantee 100% security.

10. Your Rights

Depending on applicable law (e.g., GDPR, Indian IT Rules, CCPA), you may have the following rights:

• Right to Access
• Right to Rectify
• Right to Erasure
• Right to Restrict Processing
• Right to Data Portability
• Right to Object
• Right to Withdraw Consent

To exercise these rights, contact us at: ceo@indoglobalstudies.org

11. Cookies and Tracking

• Functional and session tracking
• User behavior analytics
• Personalization of experience
• Marketing and ad targeting

You can manage cookie preferences in your browser settings. Blocking cookies may impact site functionality.

12. Communication Preferences

You may receive communications regarding:

• Application updates
• Service notifications
• Marketing offers (if opted-in)

You can opt out anytime via unsubscribe links or by emailing ceo@indoglobalstudies.org.

13. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect data from minors. If we discover such data, it will be promptly deleted.

14. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website with the 'Last Updated' date revised accordingly. Material changes will be communicated to users via email or platform notifications.

15. Contact Us

Data Protection Officer (DPO)
Indo Global Studies
Email: ceo@indoglobalstudies.org
Website: https://www.indoglobalstudies.org

Last Updated: [Insert Date]